Intranets are really powerful tools but when it comes to usability and design it’s another story. 87% of employees described their companies’ portal as cluttered and even ugly. In a world where people are using social networks several times a day there is a huge opportunity to transform these portal into something more social.
Using the best practices in terms of design and usability improve the user experience. If one enjoys a digital product one is more encline to use it. In this case the company intranet became an in-house social network. A digital place where employees can feel they are part of the same family.